Knowing what to do after CNA training

| Thursday, March 15, 2012
By Shirley Black


As you know that there are various scopes of CNA. You will be taught various practical courses related to patients which also covers ethics, how to effectively communicate with a patient, and other timely topics that deal with emotional issues. It will also cover the way to deal with patient's anger. Here, I have shared you such thing that is not taught in CNA training.

If you are in home care you need to face different mood of patients particularly irritated, angry, or even a violent patient. You may have taught to deal with such patients in hospitals or other medical facility. What about in home care?

You might remember these basic rules taught during your CNA training regarding how to deal with patients.

* Never inspire your patient to be angry

* If you find patients talk either by an angry tone, angry speech, physical cues, or raised volume, you should remove yourself from the situation and get back after the situation is calm.

* Speak calmly

* Agree with your patient if the saying is harmless.

My experience with violent patient

I had to deal with an elderly patient who had lost his wife and was struggling with Alzheimer's Disease. He used to be sad and weep remembering his wife and but then forget why he was crying. I had learned to deal with such situation in my CNA training and had been able to deal with the situation without incident, until one Wednesday afternoon.

He began to call me with his wife name. I explained I was his nurse not his wife. He looked at me in confusing manner. He asked "Why would I need a nurse". I said to handle the house and your health. He was suddenly changed from confused mood to angry mood. He tried to attack me saying what you have done to my wife. I responded she passed away. My CNA training had always taught me to be as truthful as possible. He didn't stop heading towards me and I ran away and went to bathroom but not out of building. We learned in CNA training never to leave a Dementia or Alzheimer's patient alone.

After some second, I arrived back to his room. He was relaxed and watching tv. He had forgot everything and asked me for snacks. What I have learned has worked.

Now, I don't advise you to go against your CNA training and follow in my footsteps.




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